R3 Thursday Beta Update: Current issues and upcoming 2.02 update

Hey folks,

As you know, yesterday we released update 2.01 for the Resistance 3 beta. While this has definitely improved matchmaking (as players are no longer being matched into empty games that no one ever joins), we still have some issues that are giving you an unacceptable experience. We know you’re experiencing server timeouts at times when trying to matchmake or create private games, and that game stability itself can be an issue (though this should be somewhat improved today vs. yesterday).

We continue to tweak our server settings in order to provide the best balance of ease of getting in a game, with games actually staying stable. Right now, games are running better, but it also seems that sometimes we are getting overloaded and you can’t get into games. Even then, we are having some issues. All of these items are related to heavy loads on the servers, and we’re actively working to update our settings and configs to compensate for this. We’ve made some good progress on our side, and even today have seen improvements. We hope to continue this trajectory tomorrow.

One thing we want to point out for fans outside of North America – right now all of Resistance 3’s servers are in the Eastern United States. While the final game will have servers deployed worldwide, our test servers are there, so this may compound some issues for you if you are farther geographically from that location.

Meanwhile, we’re working on a 2.02 patch that we’re hoping to have deployed sometime early next week. The 2.02 update should fix the “Game has already ended” issue you are getting when loading in, as well as fix the party leader/host changing between rounds right now. We’re trying to add other fixes and are testing this patch now. While we won’t get it deployed over the weekend, we are still working hard on getting the server-side updated and more stable for you in the meantime.

There are of course other issues as well, these are things we know about and are fixing – many related to the server loads:

-Lag in games, especially with deployed-items/abilities/berserks
-Game Has Already Ended During the match
-Parties being disbanded and other lag in the lobby when doing things like switching teams
-Server Timeout issues
-The invisible Man glitch
-Crash bugs – there are sill a few bugs that will crash/freeze your system. Will address with a patch.
-Stat issues (keep in mind right now we are working to move stats to their permanent home, so you may see weirdness. We apologize in advance if you lose any progression)

Many of you have expressed concern that the game is not ready for launch in early September. I want to assure you that everyone here at Insomniac and Sony are doing everything possible to ensure that the launch day experience is great. We hope to have the beta stable and completely playable well-before then, and we’re going to hopefully “re-launch” the beta when that’s ready. We thank you for your patience, understanding, and willingness to help us test Resistance 3.

We’ll keep you updated in the meantime – though for the most frequent updates, be sure to follow us on Twitter, or check our Facebook Wall.

JS