When will Ratchet: Gladiator be available in Europe/Australia/New Zealand?
Ratchet: Gladiator will be available in Europe beginning on Friday, November 18, 2005.
I'm having trouble with the Alpha and Omega mods. Can you please help me?
In your weapons sub menu, just select the weapon you want to modify by moving left or right to it. Then to select Omega or Alpha mods, push down. Once
you have highlighted the Omega mod selection, press right to highlight the mod you want and press the X button. This will equip the Omega mod onto the
gun. For Alpha mods, deselect a mod with the SQUARE button and add one with the X button. Remember that you can only have one Omega mod on any weapon,
but you can equip any combination of Alpha mods as long as you un-equip them from a weapon and they are available to place. If you really want to
customize your weapons, try un-equipping all the Alpha mods, and then redistributing them to the weapons as you want. It can totally change the way a
weapon works!
Why no Clank in Ratchet: Deadlocked?
Clank is in the game and is a very important character, just not in the same way as previous Ratchet & Clank games. He is there for Ratchet, to help
guide him through levels and to figure out a way to escape the DreadZone tournament. If you play in co-op mode you can see a mechanized version of Clank
take a much more "active" role in the fight through DreadZone.
How do I get the unlockable Jak skin in Ratchet: Deadlocked?
To gain the Jak skin, you must complete enough missions to gain the stars to unlock it. Then you have to play in co-op, as Jak is not a selectable skin
in single player. In a co-op game, go to your skins menu and you can find him towards the bottom. Select him and watch as worlds collide and Jak enters
a Ratchet & Clank game!
I'm having trouble in a certain part of a world in Ratchet: Deadlocked. Help?
If you are having trouble on a level you should buy the Ratchet: Deadlocked strategy guide by Prima Games and watch the DVD portion of the guide. You
will witness our QA testers rocking the game harder than you have ever seen.
I'm having trouble connecting to the online game server, OMGPLZHLP!
First thing to check would be the cable connecting your PS2 to your modem/router, and making sure that both sides are securely connected. Second, check
the Network Configuration saved on your memory card. To check the settings select Multiplayer from the main menu. Then select the Online Play option
and enter the Network Configuration screen. With your memory card inserted, press the [square] button to enter the Network Setup menu. Choose the Edit
Setting option and make sure that your settings include the SCE/Ethernet (Network Adaptor), Auto IP and Auto DNS settings. If you happen to be using a
PPPoE connection, make sure that your username and password are correct. Last, see if your high-speed connection works. You should be able to test this
if you have a computer that is sharing the connection and seeing if it can browse the web. If you don't have a computer you should be able to call your
provider and ask them to run a diagnostic check on your line to see if everything is functional.
I'm selecting the "Random" option for "Special Pickups" when I create a game online, but when the
game starts pickups never change.
The Random option for Special Pickups only randomizes the pickups at the beginning of the game. Once the game starts the pickups for that specific game
are set for its duration.
After I play an online game that I joined, there's sometimes a window that appears informing me
that the host is creating a new game. I press [x] to close the window but I can't join the game.
The window is there to let you know that the host is in the process of creating a game (i.e. choosing the game settings), but does not yet have a game
up that is ready to be joined. In order to join the game you will have to wait until the Join button in the lower-right corner of the results screen is
highlighted.
While creating a Conquest game I set the Upgrade Timer to 30, but during the game I chose an
upgrade that took longer than 30 to be complete.
Some upgrades that were considered more powerful were given upgrade timers relative to the current game setting. For example, because the Vehicle Pad
is more popular, and considered one of the best level 2 upgrades, its upgrade timer is higher in relation to the game's upgrade timer. If the game's
Upgrade Timer was set to 30 then the Vehicle Pad upgrade would actually take 45 seconds.
How are you handling quitters and people who take advantage of glitches online in Ratchet: Deadlocked?
As for players who quit online games prematurely, they have a percentage taken away from their rank for that game type, and the player's overall rank is
readjusted to take that new rank into account. They also get a game played and a loss no matter what. Players will also receive a Disconnect stat in
their player profile. This stat logs how many disconnects, or "quits", you have made and gives a percentage based on disconnects/games played in your
profile. In addition, if players in the community feel that someone quits out of games too frequently or is a "glitcher," they can add that person to
their Ignore list and they will not be able to join games created by them.
I have a defective disc. Do you have
an exchange program?
Unfortunately we don't have an exchange program. We create and develop the
games here, and Sony publishes the discs. However, you may contact the Sony
Computer Entertainment nearest you: America (SCEA),
Europe (SCEE),
or Japan (SCEI) for
help.
My game didn't come with a manual.
Can you send me one?
Sony Computer Entertainment America (SCEA),
Europe (SCEE),
or Japan (SCEI) can
help you get a new manual.
Do
you have any Ratchet & Clank or Insomniac merchandise?
Sorry to say we don't. Sony does merchandising like posters and such.
Will you make another Spyro game?
Insomniac Games created and developed the first three Spyro games (Spyro
the Dragon,Spyro
2: Rypto's Rage, and Spyro:
Year of the Dragon), and all others were developed by Universal, as they
own the license to Spyro. If you have questions regarding future Spyro games,
or any game after Spyro 3, please contact Universal.
What game are you making next?
Sorry, but all future projects are confidential until we or Sony announce them.
Are your games available on PC or
other consoles?
Sony Computer Entertainment publishes for us exclusively, so there are no Insomniac
Games video games for the PC or consoles other than the PlayStation One or
PS2.
Do you have
soundtracks available for your games?
It's something we've considered, but at the current time there are no game
soundtracks available.
Can I beta test for
you?
Insomniac Games doesn't really have beta testing on site. Our publisher, Sony, handles the beta work.
We do however have a full-time in-house Quality Assurance Department, that tests games and reports bug work.
If you are interested in QA, please watch our open positions for opportunites.
I have a great idea/suggestion for
a game. Will you take it?
For legal reasons we are not allowed to take ideas or suggestions from outside
the company. (We can't even read them, actually.) As a developer, taking
ideas isn't really what we do. A publisher is who you would want to talk
to.
I want to work in the video game
industry- How do I get started? Where should I go to school? What classes do I take?
While we cannot advise you on what school to attend or which classes to take, we do encourage you to
actually go to school...I know-it's a drag.
Most of our artists have BFA's and our programmers have Computer Science or Engineering degrees.
Your school's academic advisors would be the best place to start for suggestions on programs.
While in college or specialized Game school, another great way to gain real work experience is to have an internship.
What better way to get "hands on" experience that you can put on your resume, than by having an internship or two to fill in with!
Another avenue to look to for starting out is our QA Testing Department. The hours are rough, but you get to see how the game
works and how everyone works together to create the game. It's a great opportunity to see the inner workings of the studio.
Do you offer internships?
Currently, Insomniac Games only offers summer internships to full-time students enrolled at a college, university, or specialized Game school.
Internships for the Summer of 2008 are available in Art, Animation, Design, and Programming.
Please check out the Interns section for further information and dates for material submissions.
What should I have on my demo reel? How long should the reel be?
For your submissions, we recommend only putting your best work on your reel or link.
While we appreciate your talent growing and maturing over time, we only want to see your most impressive work.
Your reel should give us examples of your abilities and style, but not be your complete body of work.
A shorter, more concise reel is always appreciated.
Why does insomniac only accept web links to on-line demo reels and portfolios?
We prefer to have links to URL's due to the amount of paper, plastic, and postage it takes to receive and store
a reel here. Since we are making strides to be a "greener" company, the idea of all of those packages and plastic
elements being used bothers us. We would llike to decrease our carbon footprint, and ask that our candidates do
likewise. It is really a green response, as well as a space saving initiative that we are working on, and
appreciate your help with it. Thanks!
How long until I get a response? Should I reapply after a certain amount of time?
How long do you keep my submission?
While we would like to respond to every candidate individually, it is just not possible. Once you have
submitted your information and resume in our Applicant System, you should receive an auto-generated response.
If your skill set is a match for one of our open positions, Insomniac Games will contact you directly.
There is no need to submit multiple times. All submissions are looked at and evaluated.
Do you hire a student straight out of school?
We do! We do! We are looking for talent, not just years of experience. So, even though you have only
been tinkering with games in your down time, if you have the talent and drive, we do want to hear from you.
We encourage students to finish their education and contact us when it is time to start paying back their student loans!
Can I QA test from home?
Unfortunately, due to the nature of the Quality Assurance process, and the fact that you would be
testing some products before they are released to the public, testing needs to be done on-site.
However, we do occassionally hire for these poistions, so keep an eye out for QA Tester openings.
Should I work with a recruiter?
Really, here at Insomniac Games we see no advantage to working with a recruiter, as we are happy to have direct contact with
our candidates. We find that it actually saves time and speeds up the process. If you are submitted to us through an agency,
you will go through the same review process as any other applicant.
