Frequently Asked Questions

Are you now owned by Sony, EA, or Microsoft?

Insomniac was founded independently and has remained independent for our entire existence. We were originally published by Universal Interactive, and then eventually established a fantastic relationship with our friends and colleagues at Sony Computer Entertainment. We have since partnered with EA Partners and most recently Microsoft Game Studios. These new partnerships will also allow Insomniac to retain ownership of the new universes and characters that we create.

Can you make another Spyro game?

Insomniac Games created Spyro the Dragon, and developed the first three games on PlayStation One (Spyro the Dragon, Spyro 2: Rypto’s Rage, and Spyro: Year of the Dragon). All future games have been developed by Universal / Vivendi / Activision Blizzard, which owns the rights to Spyro. If you have questions regarding future Spyro games, or any Spyro game after Spyro 3, please contact Activision.

I have a defective disc. Do you have an exchange program?

Unfortunately we don’t have an exchange program. We create and develop the games here, and Sony publishes the discs (for the Resistance and Ratchet & Clank Franchises). However, you may contact the Sony Computer Entertainment nearest you: America (SCEA), Europe / Australia / Africa / Middle East (SCEE), or Japan (SCEI) for help.

I have a great idea/suggestion/pitch for a game. Who do I sent it to?

For legal reasons we are not allowed to take ideas or suggestions from outside the company. (We can’t even read them, actually). As a developer, taking ideas isn’t what we do. A publisher is who you would want to talk to. 

That said, we welcome your feedback our on games. You can e-mail us, Tweet us, Post on our facebook page, or best of all: join our forums. Our team regularly checks and responds to all of those methods, and we’re always taking the community’s feedback into consideration as we develop our products.
Is this the last Ratchet & Clank game?

The Ratchet & Clank universe is gigantic, with tons of planets, aliens and stories to tell. We highly doubt you’ve seen the last of your favorite Lombax, or his robot companion.

My game didn’t come with a manual. Can you send me one?

Manual? What’s that? All kidding aside, for the Resistance and Ratchet & Clank Franchises, you may contact the Sony Computer Entertainment nearest you: America (SCEA), Europe / Australia / Africa / Middle East (SCEE), or Japan (SCEI) for help.

What games are you making next?

We are currently working on Sunset Overdrive, out 2014 exclusively for the Xbox One, and Outernauts for iOS. We just recently released Ratchet & Clank: Into the Nexus for the PlayStation 3 console.

Where can I find Ratchet t-shirts or other game merchandise?

Amazon.com has a channel that sells most of the still commercially available Ratchet & Clank merchandise: http://www.amazon.com/gp/browse.html?node=2733303011&ref=cm_sw_su_dp Resistance items can sometimes be found via eBay and other channels. Keep an eye on our Facebook and Twitter feeds for special giveaways that we run from time to time.

Will you add trophies to Resistance: Fall of Man, R&C Future: Tools of Destruction, and R&C Future: Quest for Booty?

Unfortunately due to the challenges of resurrecting old code bases, creating patches that cross the entire game’s functionality, and also testing the game and sending it through various certification procedures, we are unable to offer trophies for our legacy titles. As an independent company, we have to use our resources carefully, and any attempt to add trophies to previous games would detract from future games we are developing.

Will you be making anymore Resistance games?

We have no plans to continue the Resistance franchise at this time. We feel that we have told the story we wanted to tell and are proud of the universe we created and the 3 games we developed. Sony owns the franchise, however, and can choose to have other developers create new Resistance stories.