Contact Us

Thank you for contacting Insomniac Games. We pride ourselves on responsiveness. Due to the volume of email we receive though, we can’t always reply within a 24-48 hour window. Sometimes, answers to your questions may already exist. Here are some tips that might help you quickly find the answers you are seeking.

  • For game support, please contact the support number in your game manual or in-game. You can also find many answers in our forums here.
  • For Sunset Overdrive issues related to download, code redemption, or hardware issues, please contact Xbox support directly.
  • For Outernauts support, please use the in-game Help tab.
  • For press inquiries related to Insomniac, please email us here.
  • For press inquiries related to Sunset Overdrive, please click here.
  • If you are a YouTube/Twitch streamer, please fill out this form here.
  • For questions regarding video usage on sites like YouTube please check our Policy.
  • You can also contact us via our Facebook Page or Twitter account.
  • Finally, anything related to PSN codes or code redemption should be directed towards Sony Customer Service.

Please make sure you select the proper department from the dropdown so we can better direct your inquiry.

Thank you for contacting us!

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Burbank Studio
2255 N Ontario St.
Suite 550
Burbank, CA 91504

Durham Studio
7806 NC Highway 751
Suite 300
Durham, NC 27713