Contact Us

Thank you for contacting Insomniac Games. The studio is currently closed for holiday break until January 5th, 2015. This means we will be slow in responding to your emails during that time. Depending on how much egg nog we drink, you may not hear from us until the New Year :)

Just because we are on break, doesn’t mean we don’t want to make sure you have an amazing gaming experience over the holiday. Please use the following methods below if you do need immediate assistance, so we can better serve you.

  • For Sunset Overdrive support (for the game only): Please use our Troubleshooting forum, or contact @SunsetOverdrive on Twitter. Those are your best bets to get speedier support.
  • For Sunset Overdrive issues related to download, code redemption, or hardware issues, please contact Xbox support directly.
  • For other game support, please contact the support number in your game manual or in-game. You can also find many answers in our forums here.
  • For Outernauts support, please use the in-game Help tab.
  • For press inquiries related to Insomniac, please email us here. We will be slow to respond to this.
  • For press inquiries related to Sunset Overdrive, please click here.
  • If you are a YouTube/Twitch streamer, please fill out this form here.
  • For questions regarding video usage on sites like YouTube please check our Policy.
  • You can also contact us via our Facebook Page or Twitter account.
  • Finally, anything related to PSN codes or code redemption should be directed towards Sony Customer Service.

Please make sure you select the proper department from the dropdown so we can better direct your inquiry.

Thank you for contacting us and have a great holiday!

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Burbank Studio
2255 N Ontario St.
Suite 550
Burbank, CA 91504

Durham Studio
7806 NC Highway 751
Suite 300
Durham, NC 27713